Privacy Notice

This Privacy Notice describes how Peexsell and our affiliates, branches, and departments (collectively, "Peexsell," "we," and "us") collect, use, disclose, transfer, store, retain, or otherwise process your information when you interact with the Peexsell website and our corporate business channels (the "Services").

This Privacy Notice applies only to information collected in connection with your access to and use of our Services. Please read this Privacy Notice carefully. By continuing to interact with our Services, you are consenting to the practices described in this Privacy Notice.

This privacy notice does not cover the processing of your information when using other Peexsell applications, platforms, products, or ecosystem services, such as Shop or MoneyApp. Each of these independent offerings is governed by its own applicable, platform-specific privacy notice.

Additionally, this privacy notice does not apply to the data processing practices of external clients partnered with our client-facing development branch, SIGMA. When SIGMA develops custom software solutions for third-party organizations, those external organizations act as independent data controllers governed by their own respective privacy frameworks.

Information We Collect About You

We collect information about you when you interact with the Services or when you voluntarily choose to provide information to us directly.

Information You Provide

We collect information from you, including:

• Identification Information: Your name, email address, corporate mailing address, and phone number when you engage with us or request custom solutions from our client-facing branch, SIGMA.
• Other Information You Provide: Information that you voluntarily provide to us, including business project scopes, correspondence with us, or any other actions performed on our Services.

Information We Collect Automatically from Your Use of our Services

We collect information about you and the devices you use to access the Services, such as your computer, mobile phone, or tablet. The information that we collect includes:

• Device Information: Information about your device, including your hardware model, operating system and version, device name, unique device identifier, mobile network information, and information about the device's interaction with our Services.
• Internet or other electronic network activity information: Information about how you use and interact with our Services, including your access time, browser type and language, country and language setting on your device, Internet Protocol ("IP") address, the domain name of your internet service provider, other attributes about your browser, mobile device, and operating system, features you use, and the date and time of your visit to or use of the Services.

Sources of Information

We only collect (and/or have collected during at least the 12-month period preceding the effective date of this Privacy Notice) information directly from you, and from how you use our Services.

How We Use Your Information

We collect, use, and share information about you in compliance with national laws. We do so for the following reasons:

Providing, Improving, and Developing our Services

• Determining whether our Services and products are available in your region;
• Providing, maintaining, and improving our corporate ecosystem and core website;
• Designing, incubating, and developing new application architectures and services;
• Delivering the information, technical quotes, and support you request from Peexsell or SIGMA;
• Measuring, tracking, and analyzing trends and usage in connection with your use or the performance of our Services.

Communicating with You About our Services

• Sending you surveys and getting your feedback about our tech ecosystem;
• Sending you information we think you may find useful or which you have requested from us about our products, services, development logs, and other company updates.

Protecting our Services and Maintaining a Trusted Environment

• Conducting investigations, complying with and enforcing applicable laws, regulations, legal requirements, and industry standards, and responding to lawful requests for information from the government or valid legal processes;
• Contacting you to resolve business or contractual disputes and helping you with our Services;
• Debugging to identify and fix errors that impair how our corporate web systems function;
• Enforcing our Terms of Service, client Master Services Agreements (MSAs), or other applicable policies;
• Investigating, detecting, preventing, recovering from, or reporting fraud, misrepresentations, security breaches, or other potentially prohibited, malicious, or illegal activities;
• Protecting our, or your, rights or property, or the security or integrity of our Services.

Other Uses

• For any other reason we may tell you about from time to time.

When and With Whom We Share Your Information

We may share the information described in the "Information We Collect About You" section with the following categories of service providers and third parties:

With our Affiliates, Group Companies, and Internal Branches

• With our dedicated corporate departments and child branches, such as SIGMA, or internally across our operational teams to manage client relations, streamline custom engineering pipelines, and optimize our overarching platform architecture.

With Our Service Providers

• With service providers who help us to provide, maintain, and improve our Services, including vendors who access information about you to perform services on our behalf (e.g., cloud hosting providers, database management services, and customer communication tools).

Business Transfers and Corporate Changes (The Spin-Off Engine)

• To a subsequent owner, co-owner, or operator of one or more of our Services; or
• If we execute or undergo negotiation for a corporate merger, consolidation, or restructuring; the sale of substantially all of our stock and/or assets; the financing, acquisition, divestiture, dissolution, or the independent spin-off of an internal application asset (such as Shop or MoneyApp) into its own standalone corporate entity. User data explicitly tied to that independent business unit or platform asset may be securely transferred to the newly formed or succeeding entity.

Safety and Compliance with Law

• If we believe that disclosure is reasonably necessary (i) to comply with national law or any other applicable law, regulation, legal process, or governmental request; (ii) to establish, exercise, or defend our legal rights; (iii) to enforce or comply with our Terms of Service or other applicable agreements; (iv) to protect our or our customers' rights or property, or the security or integrity of our Services; (v) for an investigation of suspected or actual illegal activity; or (vi) to protect us, users of our Services, or the public from harm or fraud.

With Your Consent

• At your direction or as described at the time you agree to share.

Aggregated and Anonymized Information

• We also may share aggregated and permanently anonymized information that does not specifically identify you or any individual user of our Services.

Cookies and Other Similar Automated Technologies

When you interact with our online services, we obtain certain information using automated technologies, such as cookies, web server logs, and tracking pixels. A "cookie" is a text file that websites send to a visitor's computer or other internet-connected device to uniquely identify the browser or to store information or settings.

We use these automated technologies to collect device information and internet activity to help us remember your configuration, analyze how you interact with our online presence, and track site performance. You can stop or disable cookies via your browser settings, though doing so may prevent certain features of our online services from working optimally.

How Long We Keep Your Information

We keep your information as long as reasonably necessary to provide you the Services, fulfill our business contracts, or comply with applicable law. However, we can keep copies of information about you for a period of time that is consistent with applicable law, applicable statutes of limitations, or as we believe is reasonably necessary to comply with regulations, legal processes, prevent fraud, resolve disputes, or enforce our commercial agreements.

Your Personal Information Rights

You are entitled to exercise direct autonomy over your personal information. You have the right to request:

• Access: Request a copy of the specific pieces of personal information we have collected and hold about you, along with transparency regarding any third parties who have had access to it.
• Correction: Request the rectification of inaccurate, incomplete, or outdated personal information.
• Deletion: Request the permanent erasure of the personal information we have collected from you, subject to legal or contractual retention exemptions.
• Objection: Object to the processing of your data on legitimate grounds, including the absolute right to opt out of direct marketing or unsolicited electronic communications.

To submit a request to exercise your access, deletion, correction, or objection rights, contact us by email at privacy@peexsell.com. To protect your privacy and maintain security, we take necessary operational steps to verify your identity before complying with your request.

If you believe your personal data has been handled in violation of the law, you hold the statutory right to file a formal complaint with the Eswatini Data Protection Authority (EDPA), operating through the Eswatini Communications Commission (ESCCOM).

Children's Personal Information

Our Services are general audience services not directed at children. If we learn that any information we collect has been provided by a child without valid parental or guardian consent, we will promptly delete that information in accordance with local child protection statutes.

How We Secure Information

We implement robust administrative, technical, and physical safeguards designed to protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, because no internet-based environment is 100% secure, we cannot guarantee absolute security of the transmission or storage of your information.

Changes to This Privacy Notice

We may amend this Privacy Notice from time to time by posting a revised version and updating the "Effective Date" above. Your continued use of our Services constitutes your acknowledgment of any amendment to this Privacy Notice.

How to Contact Us

Please contact our privacy team with any questions or concerns regarding this Privacy Notice:

Peexsell Privacy & Compliance Team
Email: privacy@peexsell.com
Mbabane, Kingdom of Eswatini